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Privacy policy

Nature Resort Schindelbruch

A company of the Ritter von Kempski Privathotels GmbH

 

Hainfeld 9 06536 Südharz OT Stadt Stolberg Phone : +49 (34654) 810-224 Fax : +49 (34654) 810-290 Email: info@rittervonkempski.de

The security of your personal data is very important to us. The following statement gives you an overview of how we ensure this protection and what kind of data is collected for what purpose. The use of our website is generally possible without providing personal data. Insofar as personal data is collected on our site, this is done on a voluntary basis. This data will never be passed on to third parties without your express consent.

Name and contact details of the responsible person Ritter von Kempski Privathotels GmbH Hainfeld 9 06536 Südharz OT Stadt Stolberg Phone : +49 (34654) 810-224 Fax : +49 (34654) 810-290 E-mail : info@rittervonkempski.de

Contact details of the data protection officer Lisa Grube Phone : +49 (34654) 808-1457 E-mail : datenschutz@rittervonkempski.de

Purposes for which the personal data are processed and the legal basis of the processing:

  • Contacting of visitors of the website with the responsible person via our online contact form.
  • Art. 6 para. 1 lit. b DS-GVO (necessary for the fulfillment of pre-contractual measures).
  • Upload and transmission of application documents
  • § Art. 26 para. 1 BDSG (establishment of an employment relationship)
  • Carrying out evaluations of usage behavior with Google Analytics.
  • Processing of technical information in order to be able to provide the service and optimize the presentation of the information retrieved by the visitor on the respective end device of the visitor to the website.
  • § 15 para. 1 TMG
  • Integration of external fonts from Google
  • Art. 6 para. 1 lit. f DS-GVO (legitimate interest of the responsible party).
  • Integration of videos of the platform "YouTube
  • Execution of external code of the JavaScript framework "jQuery".
  • If used: control of the Internet presence and needs-based design of the processes during use through the use of cookies.
  • § 15 para. 3 TMG
  • Newsletter Art. 6 para. 1 a) DSGVO

If your personal data is processed to protect the legitimate interests of the controller pursuant to Art. 6 (1) (f) DS-GVO, the legitimate interests are to permanently analyze and improve the Internet presence and to optimize user-friendliness.

Categories of personal data that are processed

When using our internet pages, the following data is processed for organizational and technical reasons:

  • IP addresses of visitors
  • Name of the pages accessed
  • Date and time of access
  • Name of the browser used
  • Name of the operating system
  • Name of the search engine or external link
  • Name of the downloaded files

If you send us data via our online forms, the personal data you provide will be processed to fulfill the respective purpose.

Contact

Contact form

The contact form is intended to serve as an easy way for you to get in touch with us regarding any questions you may have about the Naturresort Schindelbruch. Your information here is essentially voluntary. However, in order to use the contact form, we need your name, e-mail address, telephone number and message to us. If you provide these contact options, you expressly give your consent to be contacted.

You can provide us with further details such as first name, company and fax number, but you do not have to do so. We use your data to answer your inquiry and, if necessary, to send you the information material you requested. The information you send us will then be forwarded to the department responsible for your request. By clicking on "Send" you send the request to Naturresort Schindelbruch.

Direct inquiries by e-mail / contacting us by telephone

Your data will be deleted after processing has been completed, unless longer storage is required for reasons of verifiability, customer service or legal retention periods.

You are welcome to contact us directly by e-mail or telephone with questions about the Naturresort Schindelbruch or a booking.

You can send us your details such as first name, last name, company, address, telephone and fax number and your request voluntarily to This email address is being protected from spambots. JavaScript must be enabled to view! or by calling 034 654 - 8080, but you do not have to.

We use your data to answer your inquiry and, if necessary, to send you the requested information material. The information you send us will then be forwarded to the department responsible for your request.

Your data will be deleted after processing has been completed, unless longer retention is required for reasons of verifiability, customer service or legal retention periods.

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Internal security measures

We ensure the confidentiality and security of your personal data by only using your personal data, insofar as you provide it to us via our website or in the context of e-mail communication, to fulfill your request or concern and within the framework of the principles regulated in this data protection policy,

  • our employees are bound by confidentiality obligations
  • our security precautions are appropriate and correspond to the current state of the art,
  • our systems are regularly checked for security.

Information on or deletion or blocking of your data

You have the right to information about your stored personal data, its origin and recipient and the purpose of data processing at any time, as well as a right to correction, blocking or deletion of this data in accordance with Art. 17 DSGVO right to deletion. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time via the address of the website operator given in the imprint.

Our newsletter

Ritter von Kempski Privathotels GmbH offers you the opportunity to be kept up to date with a newsletter. Your e-mail address is required for this. If you have decided to receive the newsletter, a confirmation mail will be sent to you via double opt-in option. If you confirm this mail, you give your consent to the sending of the newsletter. Without this consent according to Article 6 (1) a) DSGVO, we cannot send you a newsletter. Your data will only be used for the purpose of sending the newsletter. Your data will be stored for 5 years or as long as you wish to receive the newsletter. You have the right to revoke the receipt of the newsletter at any time. If you revoke the newsletter, your data will be deleted and you will no longer receive the newsletter.

Our voucher shop

The Naturresort Schindelbruch offers you the possibility to give someone a very special pleasure with a voucher. In order to use the voucher store, we need the following data from you:

  • Name
  • First name
  • Name of the recipient
  • Address
  • E-mail address
  • Phone number
  • Individual design text

Your data will only be used for the purpose of creating the voucher and sending it. After the purpose has been fulfilled, your data will be deleted.

Storage period

Personal data provided to us via our website will only be stored until the purpose for which it was entrusted to us has been fulfilled. Insofar as retention periods under commercial and tax law are to be observed, the storage period for certain data may be up to 10 years.

Rights of the persons concerned

If you no longer agree with the storage of your personal data or if this data has become incorrect, we will arrange for the deletion or blocking of your data or make the necessary corrections (insofar as this is possible according to applicable law) on the basis of a corresponding instruction. Upon request, we will provide you with information free of charge about all personal data that we have stored about you. The statutory regulations on the provision of information remain unaffected.

Right to revoke consent

You have the right to revoke any consent you have given at any time. The revocation applies with immediate effect for the future. The lawfulness of the processing carried out on the basis of consent until revocation is not affected by the revocation.

Right of appeal

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority.

Use of cookies

Techniques for operating the online pages

Cookies are small text files that are stored on the PC of the Internet user. They are used to control the Internet connection during your visit to our website. We use cookies partly only for the duration of your stay on the website. Other cookies remain permanently on your PC. All cookies on our website contain purely technical information, not personal data. On our website, the Google program for interest-based advertising is used, the so-called Google Remarketing. Third-party vendors, including Google, place ads on websites on the Internet and use stored cookies for this purpose based on a user's previous visits to this website. You can also disable the use of cookies by visiting the Google advertising disable page. Alternatively, users can disable the use of third-party cookies by visiting the Network Advertising Initiative opt-out page. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. Most browsers are set to automatically accept cookies. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Browser Plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https: //tools.google.com/dlpage/gaoptout?hl=de.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to and stored by Google on servers in the U.S. For more information about how Google Analytics handles user data, please see Google's privacy policy: https: //support.google.com/analytics/answer/6004245?hl=de.

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to this website: Click here to deactivate the collection of data by Google Analytics for this website. However, due to the activation of IP anonymization on these web pages, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by selecting the appropriate settings on your browser software. You can also prevent the collection of data generated by the cookie and related to your use of the website (your IP address incl.) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link ( https://tools.google.com/dlpage/gaoptout?hl=de ).

You can find more detailed information on the terms of use and data protection at http://www.google.com/analytics/terms/de.html or at https://support.google.com/analytics/answer/6004245?hl=de. We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (so-called IP masking).

Google Remarketing

This website uses the remarketing function of Google Inc. The function is used to present website visitors with interest-based advertisements within the Google advertising network. A so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he or she visits websites that belong to the Google advertising network. On these pages, the visitor can be presented with advertisements that relate to content that the visitor has previously accessed on websites that use Google's remarketing function.

According to its own information, Google does not collect any personal data during this process. If you nevertheless do not wish to use Google's remarketing function, you can generally deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

Notes on social plugins

Privacy policy for the use of Facebook plugins

Plugins of the social network Facebook, provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo on our site. You can find an overview of the Facebook plugins here: http: //developers.facebook.com/docs/plugins/.

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook's privacy policy at http://de-de.facebook.com/policy.php .

If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

Privacy policy for the use of YouTube and Google+ plugins

Plugins of the website YouTube (San Bruno, California, USA) and Google+( Amphitheatre Parkway, Mountain View, CA 94043, USA) are integrated on our pages. You can recognize the plugins by the corresponding logos on our site. When you visit our pages, the plugin establishes a direct connection between your browser and the server of the corresponding plugin provider. These companies thereby receive the information that you have visited our site with your IP address. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by the aforementioned companies YouTube and Google+. For more information, please see the privacy statements of YouTube at: https: //policies.google.com/privacy?hl=de&gl=de and Google+ at: https: //policies.google.com/privacy?hl=de.

Links to partners and supporters of Naturresort Schindelbruch

Plugins to partner companies or supporters are integrated on our pages. You can recognize the plugins by the corresponding logos on our site. When you visit our pages, the plugin establishes a direct connection between your browser and the website of the corresponding partner or supporter. These companies thereby receive the information that you have visited our site with your IP address. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by the aforementioned.

Links to other websites

Link to websites of our houses and events

In order to give the user of this website a more detailed overview of us, we use links to our own websites. The applicable privacy policy can be found here:

Links to third party websites

We occasionally refer to the websites of third parties (link). Although we carefully select these third parties, we cannot assume any guarantee or liability for the correctness or completeness of the contents and the data security of third-party websites. Also this privacy policy does not apply to linked third party websites.

Booking request / booking form - booking via HotelNetSolutions GmbH

To make the booking process as clear and simple as possible for you, we use the so-called "OnePageBooking" of the company HotelNetSolutions GmbH, Genthiner Str. 8, 10785 Berlin, Germany.

All relevant forms and information for a booking are clearly presented on one page. The following data is collected and transmitted to Naturresort Schindelbruch in the process:

  • Personal master data: Name, first name, address
  • communication data: Telephone, e-mail
  • Contract billing and payment data including credit card data (automatic deletion after departure)
  • Booking data

In this context, the processing is necessary for the performance of a contract or for the implementation of pre-contractual measures, which are carried out at the request of the data subject (Art. 6 para.1.b).HotelNetSolutions GmbH processes these data in the sense of Art. 28 DSGVO order data processing. Your data will be deleted after processing has been completed, unless longer retention is required for reasons of verifiability, customer service or legal retention periods.

Liability for content

Copyright

The content and works created by the site operators on these pages are subject to German copyright law. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.

Disclaimer

The contents of our pages were created with the utmost care. However, we cannot guarantee the accuracy, completeness and timeliness of the content. As a service provider, we are responsible for our own content on these pages in accordance with § 7 paragraph 1 TMG under the general laws. According to §§ 8 to 10 TMG, however, we are not obligated as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under the general laws remain unaffected. However, liability in this regard is only possible from the point in time at which a concrete infringement of the law becomes known. If we become aware of any such infringements, we will remove the relevant content immediately.

Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any guarantee or liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. This data protection declaration also does not apply to linked third-party websites. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.

Updating of this privacy policy

As far as we introduce new products or services, change Internet procedures or if the Internet and EDP security technology develops further, this "Privacy Policy" is to be updated. We therefore reserve the right to change or amend the statement as necessary. We will publish the change at this point. You should therefore visit this web page regularly to find out about the current status of the data protection declaration.

Tips for improving personal data security

You can recognize a secure Internet connection by its address, among other things. If this begins with https, this is a sign of a secure connection (e.g. ....de). Another characteristic is the closed lock in the lower icon bar and/or in the Internet address line of your browser.

  • We will never ask you for confidential data such as your account number, PIN or password by e-mail or by phone or SMS.
  • Only install programs that you have received from a trustworthy source. Be especially careful when downloading programs from the Internet.
  • Do not install and run programs that you have received by e-mail from unknown persons or unsolicited from acquaintances. Caution: Screensavers are also programs.
  • If there is even a slight doubt about the trustworthiness of programs, you should refrain from installing them on your computer.
  • Install a virus scanner on your computer and have it regularly check all files for viruses. Make sure that you constantly install the latest updates provided by all leading virus scanner manufacturers.

Plugins and tools

 

GreenSign

Our website uses functions of the GreenSign service. The provider is GreenSign Institut GmbH, Katharinenstraße 12, 10711 Berlin, Germany.

Each time one of our pages containing GreenSign functions is called up, a connection to GreenSign servers is established. In this case, too, your data is protected on the basis of data protection regulations.

For more information on data protection on GreenSign, please refer to the GreenSign privacy policy at: https: //www.greensign.de/datenschutz/.